Built-In Portals

Self-service for everyone

Tenants pay rent, clients track projects, owners review inspections — all through branded portals built right into the platform. No separate tool required.

Mobile responsive

Secure by default

Branded to your company

Role-based visibility

Residential Tenant Portal

Apartment & house tenants

Give residential tenants a branded self-service portal where they can pay rent, submit maintenance requests, view their lease, and access important documents — all without picking up the phone.

Included with the platform — no extra cost

Online Rent Payments

Tenants pay via Stripe with automatic receipt generation and ledger posting.

Maintenance Requests

Submit, track, and receive updates on maintenance tickets with photo uploads.

Lease & Document Access

View current lease terms, download documents, and upload required files like renters insurance.

Insurance Upload

Tenants upload proof of renters insurance directly, with expiration tracking and auto-reminders.

Contact Directory

Access property manager contact info, emergency numbers, and community announcements.

Notifications & Alerts

Receive portal notifications for payment confirmations, maintenance updates, and lease renewals.

Commercial Tenant Portal

Commercial & office tenants

Commercial tenants get transparency into their lease financials with base rent plus NNN breakdowns, reconciliation history, and the ability to submit maintenance requests and insurance documentation.

Included with the platform — no extra cost

Rent & NNN Breakdown

View detailed breakdown of base rent, CAM, insurance, and tax charges with monthly statements.

Reconciliation History

Access year-end reconciliation reports showing estimated vs. actual operating expenses.

Maintenance Requests

Submit and track building maintenance requests with priority levels and status updates.

Insurance & Compliance

Upload proof of commercial liability insurance and track compliance document status.

Lease Documents

Access lease agreements, amendments, and tenant improvement agreements in one place.

Client Portal

Agency & services clients

Web agency and professional services clients track their projects, review deliverables, pay invoices, and submit support tickets — all through a branded portal that builds trust and reduces email back-and-forth.

Included with the platform — no extra cost

Project Tracking

View project milestones, task status, and timeline progress in real time.

Invoice & Payments

Review itemized invoices and pay securely via Stripe directly from the portal.

Support Tickets

Submit and track support requests with threaded conversations and file attachments.

Document Downloads

Access and download project deliverables, reports, contracts, and design assets.

Time & Activity Log

See billable hours logged against their projects for full transparency on spend.

Owner Review Portal

Property owners & stakeholders

Property owners review inspection findings, set remediation priorities, and provide feedback — all without creating an account. Token-based access makes it effortless for occasional users.

Included with the platform — no extra cost

Inspection Review

Browse inspection findings organized by property, area, and severity with photo evidence.

Priority Setting

Owners rank remediation items by urgency and approve or defer recommended actions.

Notes & Feedback

Add comments and contextual notes to individual findings for the management team.

Token-Based Access

No account creation needed. Owners access their portal via a secure, expiring token link.

Give your stakeholders the access they deserve

See how Arbor's portals reduce support tickets, speed up payments, and keep everyone in the loop.

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