Web Agencies & Digital Services
Projects, clients, and revenue in one view
Stop context-switching between project management, time tracking, invoicing, and support tools. Arbor brings it all together for agencies and digital teams.
The Problem
Agencies are drowning in tool sprawl
The average agency uses 5-10 separate tools for project management, time tracking, invoicing, contracts, and client communication. Each tool holds a piece of the picture, but no tool holds the whole truth.
Project status scattered across Slack, Asana, Trello, and spreadsheets
Time tracking in one tool, invoicing in another, with manual reconciliation
No visibility into which projects are profitable and which are bleeding hours
Contract terms and SLAs buried in email attachments and Google Drive
Support tickets handled through a separate system with no project context
Clients constantly asking for status updates because they lack self-service access
The Arbor Solution
From pitch to post-launch, fully connected
Arbor links your projects to time entries, invoices, contracts, and support tickets — giving you full visibility into client profitability and team utilization.
Project Management
Manage every client engagement from proposal to launch. Kanban boards, timelines, milestones, and resource allocation — all tied to the client record.
Task & Sprint Tracking
Break projects into tasks, assign team members, set priorities, and track progress. Support for agile sprints and traditional waterfall workflows.
Time Tracking & Approvals
Log time against projects and tasks with a single click. Built-in approval workflows, overtime tracking, and automatic rate calculations by team member.
Invoicing & Contracts
Generate invoices from tracked time or fixed-fee milestones. Manage retainer agreements, track contract utilization, and automate recurring billing.
Support Tickets & SLA
Handle post-launch support with integrated ticketing. Track SLA compliance, response times, and resolution rates — all connected to the project record.
Client Portal
Give clients a branded portal to view project progress, approve deliverables, submit support requests, and access invoices — reducing back-and-forth.
Modules Used
The modules that power agencies
Ready to run your agency from one platform?
See how Arbor connects projects, time, billing, and client communication for digital agencies.
Book a Demo