Legal

Terms of Service

Last updated: April 3, 2026

These Terms of Service ("Terms") govern your access to and use of the services provided by Arbor Technologies, Inc. ("Arbor," "we," "us," or "our"), including our website, platform, and any related applications or services (collectively, the "Service"). Please read these Terms carefully before using the Service.

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Arbor provides a cloud-based operations management platform that includes modules for property management, project tracking, financial management, compliance, e-commerce, and related business operations. The specific features available to you depend on your subscription plan. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. Accounts

To use the Service, you must create an account. You are responsible for:

  • Providing accurate, current, and complete registration information
  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or that have been inactive for an extended period, with prior notice where practicable.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Upload or transmit malicious code, viruses, or harmful data
  • Attempt to gain unauthorized access to any part of the Service or its related systems
  • Interfere with or disrupt the integrity or performance of the Service
  • Use the Service for any fraudulent, deceptive, or illegal purpose
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Resell, sublicense, or provide access to the Service to third parties without authorization
  • Scrape, data mine, or use automated tools to extract data from the Service

5. Intellectual Property

The Service and its original content, features, and functionality are owned by Arbor Technologies, Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain all rights to the data and content you upload to the Service ("Your Content"). By uploading Your Content, you grant us a limited, non-exclusive license to use, store, and process Your Content solely to provide and improve the Service. We will not access, use, or share Your Content except as necessary to operate the Service or as required by law.

6. Payment Terms

Certain features of the Service require a paid subscription. By subscribing, you agree to the following:

  • Fees are billed in advance on a monthly or annual basis, depending on your chosen plan
  • All fees are non-refundable except as expressly stated in these Terms or required by law
  • We may change our pricing with 30 days' advance notice; continued use after the effective date constitutes acceptance
  • You are responsible for all applicable taxes
  • Failure to pay may result in suspension or termination of your account

Subscriptions automatically renew unless cancelled before the end of the current billing period. You may cancel your subscription at any time through your account settings.

7. Termination

Either party may terminate this agreement at any time:

  • By you: You may close your account at any time through your account settings or by contacting support
  • By us: We may suspend or terminate your access if you violate these Terms, fail to pay fees, or if we reasonably believe your use poses a risk to the Service or other users

Upon termination, your right to use the Service will immediately cease. We will make your data available for export for 30 days following termination. After this period, we may delete your data in accordance with our data retention policies.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Arbor Technologies, Inc. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Service; (b) any conduct or content of any third party on the Service; (c) any content obtained from the Service; or (d) unauthorized access, use, or alteration of your transmissions or content. Our total aggregate liability for all claims arising out of or relating to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

9. Disclaimers

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the Service will be accurate or reliable. You use the Service at your own risk.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware. Both parties consent to personal jurisdiction in such courts.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. For significant changes, we will also notify you through the platform or via email. Your continued use of the Service after the revised Terms become effective constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Service.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

Arbor Technologies, Inc.

Email: legal@arborhq.ai

Website: https://arborhq.ai/contact